7ez Privacy Policy

Introduction

This Privacy Policy sets out how 7ez collects, uses, stores, and protects information that you provide when using our platform. By accessing or using any part of our website at https://7ez.lat, you agree to the practices described in this document. We encourage you to read it carefully before providing us with any personal information.

7ez is committed to safeguarding the privacy of all users, particularly those in Bangladesh who engage with our cricket betting, casino games, and slots services. We maintain strict internal procedures to ensure your data is handled responsibly and in accordance with applicable data-protection principles.

This policy applies to all registered members and visitors of 7ez. It covers all data collected through our website, registration forms, account dashboards, payment interfaces, and customer-support interactions. If you do not agree with any part of this policy, please refrain from using our services.

Information We Collect

When you register or interact with 7ez, we may collect the following categories of personal and technical information:

• Full name, date of birth, and contact details such as email address and phone number
• Residential address and city information, including Dhaka, Chittagong, Sylhet, and other Bangladeshi districts
• Payment information associated with bKash, Nagad, Rocket, Upay, or other supported payment methods — we store only transaction references, never full account credentials
• Technical data such as IP address, device type, browser version, operating system, and session timestamps
• Gameplay records, wagering history, bonus usage, and account activity logs

We collect only the information necessary to provide our services, verify your identity, process transactions, and maintain account security. We do not sell or rent your personal data to any third party for marketing purposes.

How We Use Your Information

The information we collect serves specific, legitimate purposes. We use your data strictly for the following reasons:

• To create, verify, and manage your 7ez player account and associated profile settings
• To process deposits and withdrawals via bKash, Nagad, Rocket, or Upay and to maintain accurate financial records
• To detect and prevent fraudulent activity, unauthorized account access, and ensure responsible gaming compliance
• To send you account-related notifications, service updates, and promotional offers where you have given consent
• To improve platform performance, analyze usage patterns, and develop new features based on player behavior

Data Sharing and Disclosure

7ez does not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the circumstances described below. We treat user data as confidential and implement access controls to limit internal exposure.

Your data may be shared only in these limited scenarios:

• With trusted service providers who assist in operating our platform (payment processors, hosting providers, fraud-detection systems) — all bound by strict confidentiality agreements
• When required by applicable law, court order, or governmental authority — we will disclose only the minimum information legally required
• In connection with a business restructuring, merger, or acquisition where the acquiring entity agrees to honor this Privacy Policy

Cookies and Tracking Technologies

7ez uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how visitors interact with our platform. Cookies are small text files stored on your device that help us deliver a smoother and more personalized experience.

We use session cookies (which expire when you close your browser), persistent cookies (which remain for a defined period), and analytical cookies to understand traffic patterns. You may configure your browser to reject cookies; however, some features of 7ez may not function properly without them.

Data Security

7ez employs a range of technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer) technology. We regularly review our security infrastructure to address emerging threats.

Our internal systems use role-based access controls so that only authorized personnel can access sensitive user data. Passwords are stored using industry-standard hashing algorithms. In the unlikely event of a data breach, we will notify affected users and take immediate corrective action in line with our incident-response procedures.

Your Rights as a User

As a 7ez member, you have the following rights regarding your personal data. You may exercise any of these rights by contacting our support team at the email address listed at the bottom of this page.

• Right of access — you may request a copy of all personal data we hold about you
• Right of rectification — you may ask us to correct inaccurate or incomplete information
• Right of erasure — subject to our legal retention obligations, you may request deletion of your account and associated data
• Right to restrict marketing communications — you may opt out of promotional emails at any time

We aim to respond to all data-rights requests within 30 days. Some requests may take longer if they involve complex processing; in such cases we will inform you of the expected timeline.

Data Retention

7ez retains your personal information for as long as your account remains active, or as long as is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we securely delete or anonymize it in accordance with our internal data-lifecycle policy.

For closed or inactive accounts, we typically retain records for a minimum period required by applicable financial or anti-money-laundering regulations. After that mandatory period, all personally identifiable information is deleted from our live systems. Anonymized statistical data may be retained indefinitely for analytical purposes.

Third-Party Services

Our platform integrates with third-party payment processors (such as bKash and Nagad) and game content providers (such as Pragmatic Play, Evolution Gaming, and Spribe) in order to deliver the full range of services available on 7ez. These providers operate under their own privacy policies, and we recommend reviewing them independently.

7ez is not responsible for the privacy practices of external providers. Where these integrations involve transmitting your data to a third party, we ensure that appropriate data-processing agreements are in place before any transfer occurs.

Age Restriction

7ez strictly prohibits use of our platform by individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove it from our records.

During registration, users are required to confirm that they are 21 years or older (21+ only). We reserve the right to suspend or close any account where we have reason to believe the account holder does not meet this age requirement, and to void any winnings associated with that account.

Changes to This Privacy Policy

7ez reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the effective date at the top of this page and, where appropriate, notify registered users via email or an in-platform announcement. Your continued use of 7ez after any modification constitutes your acceptance of the revised policy.

We encourage all users to periodically review this page to stay informed about how 7ez protects your privacy. If you have questions about any version of this policy, please contact our support team before continuing to use our services.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7ez handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related queries promptly and transparently.

You can reach our privacy support team at: [email protected]